Refund & Cancellation Policy
This policy explains the process for cancellation, return and refund requests.
Before dispatch
Eligible physical-product orders may be cancelled before dispatch. Contact store support with the order number as soon as possible.
After delivery
Return eligibility depends on the product condition, reason for return and applicable store rules. Digital products and completed services may not be refundable once access or delivery has started, except where required by law.
Refund processing
Approved refunds are processed to the original payment method or another agreed method. Processing time can vary by bank or payment provider.